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Johnson County treasurer cites NetSuite rollout for delayed monthly reports
Summary
Treasurer Blackwell told commissioners that implementation problems, missing training and restricted system permissions tied to the new NetSuite finance system delayed bank reconciliations and the January treasurer's report; the court approved the January report after discussion.
Johnson County Treasurer Ms. Blackwell told the commissioners on March 23 that the county's transition to the NetSuite financial system disrupted routine workflows and caused the January (and likely February and March) treasurer reports to be filed late.
She said her office did not receive formal training on NetSuite, has encountered integration discrepancies, deletion of digits in employee routing numbers, missing receiving modules and permission constraints that require the auditor's office to act as master admin and to generate invoices on the treasurer's behalf. "Response times can vary anywhere between one to seven days," she said, describing how the dependency slowed receipting and bank reconciliation.
The auditor's office previously presented the FY25 comprehensive annual financial report and an unmodified opinion; Patty, Brown & Hill reported a general fund balance of approximately $60.8 million and said the $5.8 million year‑over‑year decrease was largely planned transfers to capital projects.
Judge Vedder and commissioners expressed concern about operational risk and asked the auditor and IT staff to coordinate a path for resolving access and training issues. The court voted to approve the treasurer's report (order 2026‑27) after the explanation; no separate corrective action was taken during the meeting but staff were asked to follow up.
Ms. Blackwell said she raised the issues to help the court understand the delays and requested patience while her office adjusted processes; she also suggested the county consider occasional, deeper independent internal‑control reviews.
