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Maryland civil-rights commission urges funding, credits mediation and AI for cutting case backlog

Health and Social Services Subcommittee · May 1, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Maryland Commission on Civil Rights officials told the House Health and Social Services Subcommittee that a modest fiscal 2027 increase and operational changes — relaunching mediation and using AI-assisted intake — are helping reduce a multi-year backlog but staffing gaps remain.

The House Health and Social Services Subcommittee heard on the Maryland Commission on Civil Rightss budget for fiscal 2027 and a status update on case processing, backlog reduction and new operational tools.

At the outset, Connor Brown, a policy analyst with the Department of Legislative Services, said the commission's fiscal 2027 allowance increases by about $517,000, or 7.5%, to $7,400,000, and that roughly 88% of the budget supports personnel. Brown's presentation highlighted long processing times: employment cases represented a large share of cases open more than a year and average resolution times have not met the agencys internal benchmarks…

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