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AmeriPro EMS reports slower-than-target response times, outlines regionalization plans
Summary
An AmeriPro EMS representative told the Magoffin County fiscal court the service made 97 transports in March, reports an average countywide response time of about 24 minutes 44 seconds and is exploring regionalization to improve coverage; the court heard the monthly report and accepted ongoing updates.
An AmeriPro EMS representative gave a monthly operations report to the Magoffin County fiscal court, saying the contractor made 97 transports in March and had made 61 so far in the current month.
The presenter (AmeriPro EMS representative) told the court that in a recent data slice the system logged 138 requests, 27 completed transports, 13 refusals and 28 cancellations. He said the service’s busiest periods run roughly 9–10 a.m. and again in the late afternoon. “Our response time goal is 11 minutes and 59 seconds,” he said, and reported an actual countywide average response time of about 24 minutes and 44 seconds; dispatch-to-roll time was under two minutes.
The AmeriPro representative described destinations for transports, saying 53 trips went to Paintsville and 32 to Highlands during the cited month, and that the provider has not yet run trips as far as Harlan in the reported period. He said AmeriPro will continue to submit monthly reports and that operations supervisor Ryan or another local representative will attend future meetings when available.
On regionalization, the presenter said AmeriPro will meet next week with the Big Sandy ADR (Area Development/Ad) District to discuss a regional EMS approach that could include multiple counties. “We’re committed to working to find ways to be able to make this work, not just from Magoffin County, but others that may wanna join us in a more regionalized approach to EMS,” he said.
The court did not take formal action on the report; Judge executive (presiding) thanked the presenter and noted the court appreciated the monthly updates.
Why it matters: The reported average response time is above the stated target for a rural system, and the provider’s regionalization discussions could affect future coverage, funding and inter-county coordination. The court will continue to receive operational updates.
Next steps: AmeriPro said it will continue to supply monthly data and attend future meetings as needed; the presenter invited questions and said the company will work with county officials on response improvements.
