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Board approves renewal of Smart911 (Rave Mobile Safety) and asks for outreach to increase sign-ups
Summary
Central Dispatch staff described the Smart911 system's value for vulnerable residents and requested a renewal; commissioners approved the Rave Mobile Safety renewal (Smart911) and discussed cybersecurity, subscriber outreach and integration with local IT systems.
Central Dispatch presented a request to renew the county's Smart911 service (Rave Mobile Safety), and the board approved the renewal during the meeting.
Corey Lecure, deputy director for 9‑1‑1, said Smart911 stores voluntary safety profiles linked to phone numbers; those profiles can include medical conditions, access information and emergency contacts to help dispatchers direct first responders. Lecure said the county currently has about 5,696 subscribers and would like to increase that number through public outreach, noting Smart911 had previously peaked near 9,000 subscribers.
Commissioners asked how the system interacts with the county's IT and whether subscriber data sits on a county server. Lecure said the county maintains an on‑site listener that looks up phone numbers and connects to Rave Mobile Safety's cloud service, and Cliff Dupuy (county IT) confirmed certain GIS and specialized systems remain on‑premises for performance reasons. Commissioners supported the renewal and asked staff to plan a public education push to increase enrollment, particularly among vulnerable populations such as seniors and people with developmental disabilities.
The board approved the software renewal by roll‑call vote.
