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County staff preview OpenGov asset-management software; request for approval planned
Summary
County staff and OpenGov representatives demonstrated an enterprise asset-management platform that integrates with Esri GIS, described potential efficiency gains and a phased implementation (6–9 months); staff said the packet includes implementation costs and they will bring a formal approval request at the next meeting.
John Chase, Grand Traverse County parks and facilities director, introduced Samantha Grabovac and Chris King of OpenGov for a product demonstration of an enterprise asset-management solution.
Chris King said the system groups assets by domain (facilities, parks, walkability, fleet) and can assign a condition score to assets, automate inspections and feed preventive-maintenance planning. “We want to be able to use this to plan for our infrastructure, rather than being reactive,” King said.
Samantha Grabovac described implementation and support features, including unlimited user licensing and a bidirectional integration with the county’s Esri enterprise license. She quoted a vendor figure: “The number that we have given based off of customer stories, across the board is 50% of the administrative Workday is saved by using our system.” Commissioners asked about practical matters: how asset data will be populated (mobile tagging and pulling existing Esri assets into the system), training and change management (a crawl-walk-run rollout), potential Workday integration (possible later but not included initially) and contract timing.
On costs, staff said the packet lists an upfront implementation cost of $36,936 and a prorated remainder-of-year charge of about $17,000; the administration noted $7,000 currently allocated for renewing the existing eMaint system could be applied to the transition. The presenters and staff said typical implementation runs six to nine months and that the OpenGov proposal can scale domain-by-domain.
Board members flagged integration with other county units (DPW, Board of Public Works) and asked whether licensing with Esri would be handled separately; presenters said counties maintain their Esri relationship and OpenGov will maintain the integration.
What’s next: staff said they will return to the board with a formal request for approval at the next meeting and that more detailed scoping—particularly for any Workday integration—would be scheduled if approved.
