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Resident tells Danbury disability commission agency raised home‑care aide rates, leaving private‑pay client facing higher bills
Summary
A guest at the April 8 meeting said an agency raised aide pay from $26 to $36 per hour and that she, as a private‑pay client, faces roughly $180 more per week (about $1,000 a month). Commissioners advised contacting state representatives or the attorney general for help.
During the April 8, 2025 meeting of the Commission for Persons with Disabilities, a guest identified as Isabelle reported that a home‑care agency serving her raised its hourly rate for aides from $26 to $36, a change she said would increase her out‑of‑pocket cost by roughly $180 per week.
"I feel like I'm being really raped over the coals," Isabelle said when describing the financial strain the increase would cause; she said she is a private‑pay client and that Medicaid does not cover her care. Isabelle told the commission she has not received timely responses from the agency on invoicing questions and that previous complaints produced little assistance.
Commissioners discussed possible steps for consumers: the chair suggested contacting the attorney general's office and state legislators for help, and offered to provide contact information for Julie Kushner's aide so Isabelle could seek legislative assistance. The chair noted some agency pay rates and billing practices are governed by state rules and recommended contacting officials who can clarify the applicable regulations.
Commissioners did not take formal enforcement action at the meeting. Isabelle said she would contact Julie Kushner and the chair said she would send the aide's contact information to help initiate inquiries.
The commission lacked a full quorum at the meeting’s start and adjourned after routine business.
