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OHA reports insurance denials routed to appeals; online complaint forms, outreach planned
Summary
OHA told the subcommittee it received no new referrals this month but has seen insurance denials for wheelchair claims that are progressing to appeals; OHA is updating its website forms and offered to support outreach and meetings.
Becky Jacobson (speaker 3) delivered the OHA update, reporting that the office had no new repair referrals this month but has been handling insurance-denial cases that require appeals. She said the agency has taken some matters on as court cases and is supporting appeals processes rather than routing them back to repair operations.
"I don't really have a big report this month for OHA. We didn't get…
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