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Community Mediation Services asks Polk County partners to boost referrals and volunteers

Polk County Commission · May 4, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Mary Mall of Community Mediation Services told commissioners the nonprofit offers voluntary, confidential mediation for neighbors, families, juveniles and landlord-tenant cases, asked agencies to refer cases and recruit volunteers, and outlined training costs and referral logistics.

Mary Mall, who said she has led Community Mediation Services for about three months, told the Polk County Commission the program offers voluntary, confidential conversations to resolve noncriminal disputes and avoid law-enforcement involvement.

"So with community mediation services, our role is to step in, for those cases that aren't, in all cases, and help folks have a conversation if they are willing," Mall said, describing the intake process in which mediators call both parties to determine whether a case is suitable for mediation.

Mall listed…

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