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Finance committee recommends board review of tourist-focused walk-in clinic to ease emergent-service costs

Del Memorial Clinic Finance Committee · April 21, 2026
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Summary

The Del Memorial Clinic Finance Committee voted to forward a proposal for a cash-pay, tourist-focused walk-in clinic (9 a.m.–3 p.m.) to the full board; Executive Director Albert Wall said diverting low-acuity walk-ins could cut staffing and save substantial emergency-service costs.

The Del Memorial Clinic Finance Committee voted April 21 to recommend that Executive Director Albert Wall present a proposal for a tourist-focused walk-in clinic to the full board for review.

Wall told the committee the clinic is seeing a sharp rise in low-acuity walk-ins — about 75% of recent traffic — and that opening a separate, cash-pay walk-in site close to the pier could divert those cases. “If we divert the lower level of care to a walk in clinic, we will be able to reduce our staffing by at least 1 provider this fall,” Wall said, adding that the change “saves us roughly $30,000, you know, every other week.”

Wall described a 9 a.m.–3 p.m. schedule aimed at tourists and short visits for issues such as prescription refills or strep tests. He said an independent walk-in license can be applied for online quickly and malpractice insurance is obtainable within a week. Wall proposed using available space in the Portland House and said the clinic would typically operate as self-pay, with receipts patients could submit to insurers.

Committee members asked about scope and emergency triage; Wall said emergencies would still be routed to the main clinic or EMS and that the walk-in would not take on high-acuity care. He also described operational options used by peer clinics — including texted wait-list systems and concierge-style services — and said the proposed model aims for a rapid turnaround.

On budget, Wall said rent could be about $1,200 a month and cited provider pay models used elsewhere (a flat $500 fee plus a $50 surcharge per patient) while promising a detailed operating budget to the full board. He said he could “green light this within 6 days of a vote of the board” and suggested a Memorial Day rollout if approved.

The committee voted to forward the proposal for full board review. Chair Bob Dietrich moved the recommendation; the roll-call record in the transcript shows yes votes from Janlyn Hager, Stephanie Haney and Dietrich and a recorded no vote from another member; one member’s roll-call response is not recorded in the transcript.