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Austin Fire Department: fewer calls after reclassification; vacancies remain a focus

Public Safety Commission · May 4, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Assistant Chief Tom Bokey told the commission AFD expects roughly 20,000 fewer calls this year after EMS call reclassifications and said median response time is ~10:22; staffing vacancies (54 sworn) and station refreshes were discussed along with outreach to people experiencing homelessness.

Assistant Chief Tom Bokey, chief of staff at the Austin Fire Department, presented the department's quarterly report and highlight trends in emergency response and staffing.

Tom Bokey said the department expects to run about 20,000 fewer calls this year, largely as a result of changes to call priorities implemented with the medical director's office. "We think that's going to reduce our total call volume by around 20,000 for the year," he said, and reported a median response time of about 10:22.

Bokey described completed remodels at Fire Stations 17…

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