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Austin Police Oversight describes voluntary mediation program; commissioners press for measurable outcomes
Summary
Austin Police Oversight detailed a new voluntary, confidential mediation pathway for low‑level complaints, to be run with the Dispute Resolution Center; commissioners pressed APO on data collection, transparency and how behavior change will be measured.
Austin Police Oversight Director Gail McCant and Deputy Director Kevin Masters presented a proposed mediation program that would offer voluntary, confidential virtual mediation for certain administrative complaints.
"Mediation obviously is a voluntary and confidential process in which a neutral third party mediator facilitates dialogue between community members and a police officer to resolve concerns," Kevin Masters said while outlining program basics and the memorandum of agreement with the Dispute Resolution Center.
APO emphasized the program will…
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