Duarte council approves three-year parking enforcement contract with InterCon Security

The Duarte City Council voted to authorize the city manager to execute a three-year professional services agreement with InterCon Security to deliver parking enforcement services and approved a $15,000 budget amendment for fiscal year 2025–26.

Staff said the city issued an RFP that closed Jan. 14 and received three proposals; InterCon was selected as the lowest-cost, best-qualified proposer. Albert Núñez, the city’s management analyst, told the council the contract would be the city’s first time contracting parking enforcement and that the agreement would be treated as a pilot: "Since this if approved, this would be the city's first time contracting these services. We would treat it as a pilot program," Núñez said.

The agreement covers comprehensive parking enforcement — including overnight parking, street-sweeping time zones, RV restrictions and school zones — and requires the contractor to provide staffing, vehicles, equipment and related technology. Núñez said the proposed initial term is three years with two optional one-year extensions and includes a 30‑day termination clause to give the city flexibility if the program does not meet expectations. Staff estimated a full year of service would cost about $221,000, subject to annual appropriation; the council approved a $15,000 amendment to start the program in the current fiscal year.

Council members pressed staff on several implementation details. Questions included whether the contractor would carry insurance (staff said all bidders met the city’s insurance requirements), whether officers would be consistent from day to day (staff said the contractor would house personnel out of the city’s public safety office to improve continuity), and how license‑plate‑reading camera data would be handled. Larry, a public‑safety staff member, told the council the LPR data would be processed by the contractor’s data center and used only by the officers issuing citations; staff said the system is separate from the city’s other data systems.

Proponents said contracting would reduce the staff time and cost of recruiting and training part‑time community service officers (CSOs), who have had high turnover. City staff said remaining CSOs would continue to perform non‑parking duties such as animal control and deputy support.

The council moved, seconded and approved the authorization by voice vote; the motion carried.

Staff said they will return with regular reports on program performance and financial impacts so the council can assess whether to continue or modify the contract.