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Arapahoe County IT asks commissioners to reallocate funds for enterprise service management system
Summary
The county’s IT director asked the board to approve about $550,000 — combining remaining modernization funds and CIP money — to implement a countywide enterprise service management (ticketing) system; commissioners raised questions about procurement, licensing and CIP committee review and indicated support to move forward to budget review.
Arapahoe County’s IT director asked the Board of County Commissioners to authorize reallocation of remaining modernization funds plus unallocated CIP funds to complete an enterprise service management system used for county‑wide ticketing and service requests.
"The total overall is a, 550,000 ask, when you combine what's left over in the modernization, and then what would be asked of the…
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