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City outlines PSAP rollout timeline: crime‑check Oct. 2026, fire dispatch Jan. 1, 2027, 9‑1‑1 in 2028

Spokane Public Safety & Community Health Committee · May 4, 2026

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Summary

PSAP lead Steven Williams told the committee the consolidated dispatch project will take over nonemergency calls in Oct. 2026, begin dispatching Spokane Fire on Jan. 1, 2027 and target answering 9‑1‑1 calls by Jan. 1, 2028; phone‑system vendor support and facility refurbishments are underway.

Steven Williams, leading the city's PSAP project, provided a monthly implementation update to the committee on May 4.

Williams said the PSAP will assume police non‑emergency (crime‑check) calls in October 2026, begin dispatching Spokane Fire Department on Jan. 1, 2027 and plans to start answering…

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