Technology commission recommends keeping Bitdefender for now as log integration issue persists
Franklin City's Technology Commission reviewed endpoint-protection alternatives ahead of an April renewal after discovering Bitdefender logs are not feeding Rapid7; commissioners recommended retaining Bitdefender and improving weekly log reviews while evaluating longer-term options for 2027.
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The Franklin City Technology Commission on March 26 reviewed alternatives for endpoint protection and managed detection after IT reported that Bitdefender alerts are not currently integrating into the city's Rapid7 SIEM. Agency official (S2) presented three options: renew the existing Bitdefender GravityZone, adopt a managed EPP/SOC provider (Cynet) this year, or migrate toward Microsoft Defender/E5 tooling over a longer timeline.
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