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Del City residents press council to fix new sewer billing language after spike in bills
Summary
Residents told the council that a recent sewer-rate description charging 80% of water use—combined with loss of winter averaging and limited phone support—has produced high bills and confusion; council directed staff to place the topic on a near-term study session for full review.
Del City residents pressed the City Council on unexpectedly large water and sewer bills, urging officials to correct billing language and expand customer support.
At the council meeting, several residents described soaring monthly bills and what they read as a change in how sewer charges are calculated. “I got our utility bill today, and sewer went up double,” said Jim Hightower, a Del City resident, who read a utility fact sheet that he said showed sewer charges set at 80% of water usage and noted the…
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