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2-1-1 director outlines June pilot to book Lyft rides for Fayette County residents
Lexington Fayette Urban County Council · May 5, 2026
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Summary
Whitney Fields, director of 2-1-1, told council members the program will run a six-month pilot starting in June using Lyft's concierge portal to book rides for residents with a dedicated staffer to coordinate trips; driver availability and weather will affect hours.
Whitney Fields, who identified herself as director of 2-1-1, described a proposal to run a six-month pilot starting in June that would book rides for Fayette County residents using Lyft’s concierge portal.
Fields said the program grew out of prior presentations and partnerships and would expand beyond basic needs…
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