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Interface/2‑1‑1 presented 2025 service data: 680 calls from Santa Paula residents; housing and income top needs
Summary
Gerardo Gonzalez of Interface/2‑1‑1 told the council that 680 calls from Santa Paula residents were logged in 2025 with housing the leading need, followed by income support; the presentation described specialized programs (VITA, PSPS, ECM) and bilingual, confidential navigation services.
Gerardo Gonzalez, Community Information Associate Director for Interface (2‑1‑1), briefed the Santa Paula City Council on how 2‑1‑1 served city residents in 2025.
Gonzalez said 680 calls from Santa Paula addresses were received in 2025, but cautioned that call volume includes repeat callers and does not represent unique individuals. "A significant number of our Santa Paula callers reach out to us more than once," he said, noting…
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