Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
McAlester council reviews social media strategy and legal limits on moderating government accounts
Summary
A staff presentation urged using social media for transparency and customer service and promoted the McAlester Connect app's 48-hour response goal; the city attorney warned that a 2023 Supreme Court decision can attach the First Amendment to government-run social pages and urged caution on comment moderation.
The McAlester City Council heard a staff presentation on social media best practices and moderation, emphasizing the city’s mobile reporting tool and the need for a consistent, coordinated communications approach.
The city’s communications presenter framed social media as a "digital town square" and said posts should prioritize transparency, trust and service: "Social media is a great tool for building trust," she said, and urged council members to direct residents to the McAlester Connect app when they want city services. The presenter described MacAlester Connect as the route for service requests and said, "Once it hits the app, we have 48 hours." (The transcript uses several spellings for the app and the city; this article standardizes to…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
