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Ombudsman recounts advocacy wins helping Peoria County nursing-home residents
Summary
The Center for Prevention of Abuse ombudsman reported quarterly metrics and gave multiple examples where staff intervened to secure Medicaid, care plans, repairs and family contacts for residents in nursing homes and assisted-living facilities.
John, representing the Center for Prevention of Abuse's ombudsman program, reviewed quarterly metrics and recounted several resident-focused interventions that staff carried out in Peoria County long-term-care facilities.
John described a case in which ombudsmen helped a resident obtain Medicaid and the $60 monthly personal allowance that accompanies…
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