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Council renews managed security contract and Granicus subscriptions; staff outlines AI agent safeguards
Summary
The council approved a one‑year extension with Anti Timbers LLC for managed security services ($218,406) and renewed Granicus subscriptions ($119,104), while staff described an AI website agent (backed by Claude) limited to publicly available information and with privacy guardrails; members asked for a technology‑timeline presentation tying subscriptions to the city's strategic plan.
City IT staff recommended a one‑year extension with Anti Timbers LLC for managed security services at a cost of $218,406, citing continuous monitoring, vulnerability management and a measurable reduction in security risk over the past three years. The council moved and approved the extension, noting the vendor was selected in 2023 following a competitive RFP.
Separately, staff sought approval to renew Granicus subscriptions for $119,104. Larry, the IT presenter, said Granicus supports core city systems including the Government Experience Cloud (websites and public engagement), GovQA (public‑records processing), SmartGov (online licensing) and OneView (digital service requests). He told council the Granicus platform includes an AI agent feature that the city plans to activate; the agent will run on the website and will use Claude as its backend large language model. Larry said the AI will only access publicly available information and that the city retains ownership of data entered by residents; staff described internal guardrails and privacy protections to prevent sharing of prompts or private data with third parties.
Councilmembers asked for a strategic‑technology presentation showing subscription renewal timelines and how each tool fits the city’s multi‑year plan; staff agreed to present a technology timeline during the year.
