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Mayor submits DPS director appointment and urges residents to use ClickFix for potholes

Mayor's Corner (Newburyport City) · March 19, 2026
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Summary

Mayor Sean Reardon said he submitted an appointment letter to make Kim Turner the permanent director of the Department of Public Services and described a pothole‑reporting push using the city's ClickFix tool after a winter season with heavy snow.

Mayor Sean Reardon said he formally submitted an appointment letter to the City Council to make Kim Turner the next director of the Department of Public Services (DPS) and encouraged residents to use the city's ClickFix system to report potholes.

"I submitted the appointment letter to make Kim Turner our next DPS director," Reardon said, adding that Turner has been his manager of special projects since 2022, previously chaired the parks commission, and has served as interim DPS director since Dec. 9. Reardon said he also requested a 30‑day extension of the interim appointment on March 9; the council will review the appointment through its approval process.

Separately, Reardon described a morning pothole tour he took through neighborhoods, saying he filed roughly 20 to 25 ClickFix requests and urging residents to use the tool (pin location on a map, upload a photo and track status). "We just added that a couple years ago... Once you set up an account, you can literally pinpoint your location on a map," he said.

Reardon framed Turner's confirmation as the first step in larger DPS restructuring and praised her experience and citywide respect. The transcript does not record a council vote or date for the confirmation; the appointment remains subject to council approval.

The mayor asked residents to watch a forthcoming video demonstrating how to report potholes via ClickFix and noted that while DPS has expanded operations after a difficult winter, the department relies on resident reports to identify problem locations.