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Pleasanton police report shows stable call volumes, new reporting system and emphasis on ARU and technology
Summary
Chief Afelar told the council the department handled 87,525 calls in 2025, with 18,599 911 calls, transition to a new CAD and NIBRS reporting, ARU growth (55 school evaluations, more housing placements), DUI enforcement and plans for a drone program; council members sought clarifications about response times and data comparability.
Police Chief Afelar presented Pleasanton’s 2025 operations, services and activities update to the City Council, summarizing call volumes, staffing, crime‑reporting changes and program activity.
Chief Afelar said the dispatch center handled 87,525 total calls in 2025, including 18,599 911 calls; outbound calls were about 21,000 and abandoned 911 calls numbered 1,359. He explained the department switched to a new CAD system and to NIBRS (National Incident Based Reporting System), which changes how incidents are counted and can complicate year‑to‑year…
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