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McRide paratransit posts 99% on‑time rate; college officials say scheduling rules limit student access

McHenry County Transportation Committee (advisory meeting) · May 7, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

McRide staff reported more than 99% on‑time performance over the past four months and monthly ridership of roughly 6,600–7,200 trips; college representatives said eligibility and two‑day booking windows leave many students unable to reliably use the service. The committee asked staff to return with a focused discussion on prioritization and access.

McRide paratransit staff reported the service has been running reliably: on‑time performance measured by a 31‑minute threshold has exceeded 99% across the prior four months, and monthly ridership ranged from about 6,600 to 7,200 trips, a PACE Paratransit manager said at a McHenry County transportation committee meeting.

The report, delivered during an update on the McRide/McBride program, included heat maps showing concentrated trip origins and destinations in Woodstock, McHenry and Crystal Lake. The presenter said the maps use different zoom levels for Connect (regional) and McRide (county) data and noted that trip counts shown reflect completed rides, not denials.

Why it matters: committee members said the numbers show the…

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