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Council authorizes temporary help to fix fire department records after software migration
Summary
Council approved creation of a temporary help account to hire part‑time administrative assistance (targeted 90 days, 15–20 hours/week) to clean and map data after a records migration to First Due caused transfer issues; the department said data recovery appears possible but will require resources.
Bethlehem City Council on March 17 approved a resolution creating a temporary help account to support the fire department’s records and incident‑reporting conversion following a software migration.
Fire Chief Matthew Griffin described the problem: the department moved from a Tyler Industries product (New World) to a records system called First Due to meet state and federal incident‑reporting requirements, but the transcript records data‑transfer issues that left important address and incident fields incomplete or…
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