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Clive Library reports fewer blocked patrons after fine-free policy; staff to reconcile checkout figures

Clive City Council · January 29, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Library staff presented 2025 data on the library's fine-free policy (launched 2022): blocked cardholders dropped from ~1,400 preprogram to 331, overall fees paid increased, hold pickup times rose slightly due to supply-chain and renovation impacts, and mailed overdue notices recovered large numbers of materials; staff will reconcile a discrepancy in 2025 checkout totals.

Stephanie, a City of Clive library presenter, summarized the library's fine-free program results through calendar year 2025 and answered council questions.

Key data and findings presented: fewer blocked patrons (down from about 1,400 to 331) following the 2022 fine-free policy; total fees collected rose because patrons pay replacement costs without overdue fines; yearly physical checkouts dropped in 2024'25 because of renovation and road-access issues but…

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