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Administrative Services manager and department leaders outline Clive City services, noting EMS workload and community programs
Summary
Department representatives for Clive City summarized core services — administrative services, IT/GIS, police, fire/EMS (noting about 80% of fire calls are EMS), leisure services (library, parks, festivals), community development and public works — and encouraged interdepartmental collaboration and creativity.
An Administrative Services manager and several department representatives described the city of Clive’s core services and day-to-day responsibilities in a staff presentation.
The Administrative Services manager opened by saying administrative services is “the first point of contact for the city residents, the customers and also for the employees of the city of Clive,” and that the office manages three divisions: the city clerk’s office, the finance office and the human resources office. The manager advised new employees to “be coachable and be inquisitive. Ask a lot of questions,” and encouraged cross-department collaboration.
The same speaker said administrative services also handles communications and storytelling for the city and supports the IT and network environment and GIS mapping of city assets. The manager noted the department’s involvement in special projects such as a water resources master plan and experimenting with artificial intelligence tools to support city operations.
A Police Department representative said Clive provides “all police services” as a full-service agency with officers assigned to patrol and criminal investigations and described efforts to develop staff through training and expanded responsibilities; the speaker added, “I’ve stayed here for 26 years,” underscoring institutional continuity.
A Fire Department representative summarized operational response duties and said the majority of the department’s workload is emergency medical services, stating that “80% plus” of calls are ambulance-related. The representative framed the department’s role as both emergency responders and community safety stewards.
Leisure Services was described as encompassing the public library, parks and recreation, facilities, trails and playgrounds, plus community-building events such as the Clive Festival and recurring programming like Food Truck Friday. The Leisure Services director said staff frequently collaborate with other departments to develop creative programming that supports quality of life.
The Community Development director said that department is a small multidisciplinary team handling planning, working with property owners and developers to build improvements, and maintaining property standards to ensure a high-quality built environment.
The Public Works director outlined engineering and operations in the streets, traffic, sanitary sewer and water divisions, saying public works deliver everyday essentials — from water at the tap to traffic control — that residents encounter daily.
No formal actions, votes or policy decisions were recorded in the presentation; the session served to explain department roles, highlight collaboration opportunities and convey the city’s operating priorities and community programming.
