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Pleasant Grove victim advocate reports rise in case volume, outlines services and outcomes
Summary
At a March 24 work session, a Pleasant Grove victim advocate said case referrals rose to 1,896 year-to-date (to March 24) from 1,709 the prior year and reviewed program services and survivor outcomes, urging continued support for victim services.
Kimberly, a victim advocate who said she works for the Pleasant Grove police department, told the Pleasant Grove City Council work session on March 24 that the department’s victim-services caseload has increased markedly so far this year. "This year we are at case number 1896 at 3:00," she said, comparing that count with 1,709 at the same point in 2025 — an increase of 187 cases.
Kim gave a breakdown of categories she monitors for her VOCA-quarterly reporting: domestic-violence and family-problem calls numbered 87 in the January–March period versus 75 the prior year; child-abuse and neglect referrals (DCFS reports) rose to 115 from 76; fraud cases rose to 47 from 39; stalking and harassment incidents increased to 41 from 25; sex‑offense counts were slightly lower (21 this year versus 26 last year). She said the figures represent January 1 through March 24 at 3:00 p.m. this year and that she runs statistics to support required quarterly VOCA reporting.
Kim also summarized last year’s service volume and how staff allocate assistance: 6,954 total service contacts, including 2,362 criminal-justice-assistance actions (court notifications and prosecution updates), 1,827 emotional‑support and safety‑planning services, 73 instances of in‑person advocacy or accompaniment, 2,388 information-and-referral contacts, and 304 other assistance items such as packets or crime‑victim‑reparations help. "Emotional support and safety services ... is one of the most important services we give," she said.
She framed the statistics with client stories to illustrate program impact: a former client who completed treatment and became a peer-support leader and a survivor who avoided a fatal outcome because an advocated safety plan prompted her to take her phone outside and call 911 during an assault. Kim said those outcomes are central to her "why" and urged continued support for victim services across police departments.
The city’s staff thanked Kim for the presentation. Kim said she will continue routine quarterly reporting and indicated she will provide the next scheduled update in June.
