Council splits over building department: AI software restored, administration's staffing pitch falls short

Council debate over the building department's needs dominated a long portion of the budget meeting. Administration proposed removing a previously authorized $5,000 AI software purchase and instead funding a part‑time assistant technical assistant (TA) to expand front‑desk hours and tackle backlog files. The administration said staffing would increase service hours, help purge decade‑old escrow files, and provide on‑site support for inspections and customer service.

Opponents argued the building department should largely be self‑funded through inspection and permit fees under state Department of Community Affairs (DCA) guidance and questioned whether new payroll should precede a clear revenue analysis. Council members also said the AI software presentation showed the tool could automate calculations and speed plan reviews — potentially reducing permit lead times — and urged caution about cutting the software without fully reviewing results.

After extended exchange about whether software would replace or supplement staff, and how long‑term revenue volatility could justify supplemental staffing, the council voted to restore the $5,000 AI software line that had been tabled. The restoration passed on roll call. Administration retains the option to return with a subsequent staffing request and to seek additional quotes for either solution.

The discussion highlighted a common municipal tradeoff: a modest one‑time software investment to increase productivity versus ongoing payroll costs that are subject to hiring challenges and long‑term budget implications.