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Lititz Council approves ParkMobile agreement and two kiosks to replace aging coin meters
Summary
After months of complaints about slow and unreliable coin meters, council voted to implement ParkMobile (app + signage + kiosks) for the borough's ~177 metered spaces, approving service agreement 583 and an initial plan for two kiosks to improve accessibility and reduce maintenance costs.
Lititz Borough Council voted March 31 to implement a ParkMobile parking system to replace the borough's aging coin meters, approving service agreement 583 after a detailed presentation by borough staff and the police department.
Police and staff described recurring user‑interface problems, maintenance burdens (regularly collecting coin from about 177 metered spaces) and confusion when a single meter served two spaces. The ParkMobile proposal would convert existing meter posts to zone signage, offer a smartphone app, text and QR code payment options, and provide at least one on‑site kiosk that accepts coins, bills and cards so customers without smartphones have an option. Staff recommended starting with two kiosks placed in accessible downtown locations to balance accessibility and capital cost; councilors pushed back about mobility‑impaired users and suggested siting to minimize walking distances.
Staff presented estimated fiscal impacts: ParkMobile provides onboarding and signage at no capital cost, an expected three‑year maintenance savings relative to continuing the current meter network, and a user‑paid convenience fee of about $0.70 per transaction (the borough retains the $2 parking revenue). Staff also noted ParkMobile offers enforcement tools that allow staff to see paid license plates and a 24/7 live support line for equipment issues. A kiosk lead time of roughly three months was discussed; council asked staff to expedite kiosk delivery if possible.
After public comment from merchants and residents, and discussion about kiosk placement and accessibility, council moved, seconded and approved agreement 583 with ParkMobile and an initial plan to procure two kiosks in convenient downtown locations.
