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Caldwell County social workers tell commissioners they routinely do emergency work, drive 301,481 miles for home visits
Summary
At the March 23 meeting, child- and adult-protective social workers described field conditions, overnight emergency placements and medical-guardianship decisions, saying Caldwell County staff drove 301,481 miles in 2025 to reach clients; commissioners were asked to learn more about the work.
Crystal Henderson, a child-protective services social worker, and Britney Coffee, an adult-protective services worker, told the Caldwell County Board of Commissioners on March 23, 2026, that county social workers routinely do emergency fieldwork, extensive home visits and life-altering decision making for vulnerable residents.
"We don't want to remove children from families," Henderson said, summarizing the agency's preferred approach and the tension staff face when safety concerns force removals. Henderson and Coffee told…
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