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Caldwell DSS cites PATHNC rollout, worker training and state review feedback as staffing priorities
Summary
Caldwell County DSS reported rising screened‑in child welfare reports tied to PATHNC policy changes, highlighted training and hiring progress for investigators, and said county feedback to the state prompted revisions to a new fatality review process.
Caldwell County Department of Social Services officials told the board on March 31 that changes to the state’s PATHNC intake and assessment policy and a new case‑management system have increased frontline workload and accelerated response expectations.
Laura Harrison, child welfare program manager, showed monthly screening trends and said the county has increasingly screened in reports rather than declining them; she attributed much of the change to PATHNC policy rollout, which moved more counties to a uniform intake/assessment approach…
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