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High‑school counselors warn of FAFSA account and ApplyTexas friction as senior deadlines approach

Higher Education Coordinating Board Financial Aid Advisory Committee · March 27, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Counselors from Emerald ISD and PSJ ISD told the coordinating board panel that FAFSA completion is up overall but account recovery problems, duplicate FSA IDs, photo‑ID camera failures, language barriers and confusing parental notifications are delaying some students and forcing schools to use graduation opt‑out forms to meet local deadlines.

High‑school counselors told the Higher Education Coordinating Board’s advisory committee that FAFSA completion rates have improved but persistent operational problems are preventing some students from receiving aid.

Sandra Moore, a counselor at Emerald ISD, said many parents and students assume institutions automatically receive confirmation that a FAFSA is complete. "We still need that documentation or something just to know that it's been…

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