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Public Works outlines new traffic‑request workflow; council seeks clearer timelines and appeals path
Summary
Public Works previewed a new intake workflow using OpenGov EAM for traffic concerns, explained triage steps (safety triage, engineering review, possible pilot tests, Traffic Commission referrals), and acknowledged a backlog of requests and staffing limits. Council asked for better timelines, status communication to requestors, and clearer appeals to Traffic Commission.
Urbana Public Works presented a new workflow for traffic‑concern requests at the March 23 council meeting, explaining how requests will be triaged in an asset-management system (OpenGov EAM), evaluated for immediate safety, moved to engineering review, then either closed, piloted, or referred to the Traffic Commission for items that require ordinance action (no‑parking, stop signs, updates to traffic schedules).
Staff described the intake process: requests enter EAM, staff evaluate immediate…
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