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San Bruno survey: 70% rate quality of life; potholes rank high in importance but low in satisfaction
Summary
A consultant presented the city's 2025 community priorities survey showing 70% positive quality-of-life ratings and a 65.6% satisfaction rate for city services; rapid 911 response and street repairs rank highest in importance while street maintenance scores much lower on satisfaction. The survey tested parcel-tax and zoning ballot language and found message framing materially affects support.
Brian Godby, the consultant who conducted a city-commissioned 2025 community priorities survey, told the San Bruno City Council on Jan. 13 that respondents rated their overall quality of life positively and prioritized emergency response and street repair.
"The interplay between the two of those provides the bulk of the analysis," Godby said, describing an intensity scoring method used to rank how important residents view services and how satisfied they are with those services. The survey completed 403 interviews of likely November 2026 voters in early November…
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