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Glenwood Townhomes leaders urge San Dimas to revise code-enforcement procedures amid anonymous-complaint dispute
Summary
Residents of the Glenwood Townhomes HOA told the council anonymous complaints and selective enforcement have escalated internal HOA disputes into city enforcement actions; the HOA asked for clearer, fairer procedures and better city-HOA communication.
Two representatives of Glenwood Townhomes addressed the council during oral communications to describe what they called inconsistent and retaliatory use of city code enforcement.
Patricia Souza, who said she has lived in Glenwood Townhomes for 45 years and serves on the HOA board, said the board supports code enforcement's mission but asked the city to review how anonymous complaints are handled. "We fully support the mission of the code enforcement and the importance of maintaining city standards. However, we believe that the current process, particularly the use of anonymous complaints has…
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