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Job & Family Services reports steady caseloads, highlights child abuse prevention outreach
Summary
JFS Director Kelly Joe presented program metrics: ~3,200 call center calls in February, 14 active Benefit Bridge participants, ~82 children in foster care with seven preparing to emancipate, ~6,900 active child support cases issuing about $1.5M monthly, and two new hires raising staff to 179. The board also proclaimed April as Child Abuse Prevention Month and promoted community 'pinwheel' outreach and a senior forum.
Kelly Joe, Job & Family Services director, delivered the department's monthly data report and community program updates to the board.
On service metrics, Joe reported the customer service center received about 3,200 calls in February (down from January), while in‑person lobby traffic rose slightly. The department has 14 active participants in the Benefit Bridge program and continues to use Individual Training Accounts (ITAs) for workforce…
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