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Commission denies owner's request to add medical/professional office uses at 767 West Main in Oldtown

Coppell Planning & Zoning Commission · March 20, 2026
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Summary

The commission voted 5–1 to deny a request to add professional and medical office uses to a 2,300 sq ft first-floor space at 767 West Main, saying the change would reduce the retail and restaurant activity intended to animate Oldtown evenings and weekends.

Coppell's Planning & Zoning Commission on March 19 denied a request by property owner Diana Ahmad to expand allowable uses on the first floor at 767 West Main Street to include professional and medical offices in addition to retail and restaurant uses.

Staff recommended denial, arguing the Oldtown Main Street plan envisioned retail and restaurants on the ground floor to promote evening and weekend activation. "Sites in the Oldtown Main Street project that were intended to be retail have been converted over the years to medical and professional office uses," staff said, recommending the commission preserve the retail character.

Owner Diana Ahmad said the 2,300-square-foot space — less than 25% of the building's total area — has been vacant for more than two years despite active marketing and that limiting allowed uses is creating a financial hardship. She requested limited, conditioned flexibility, such as preserving a storefront appearance and restricting high-intensity medical uses.

Commissioners were sympathetic to the leasing challenges but said changing the allowed uses on the first floor would undercut the larger Oldtown activation strategy. The motion to deny the requested change carried 5–1.

Next steps: the owner was advised of appeal options to city council.