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Council adopts amendment delaying the second leg of Helena-West Helena's water-rate increase to April amid debate on loan conditions

Helena-West Helena City Council · March 18, 2026
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Summary

After extended debate about loan eligibility, retroactive billing and public impacts, the council voted to amend the water-and-sewer rate ordinance so the next CPI-based adjustment begins April 1, 2026, and directed staff to ensure implementation timing and billing mechanics are clear to avoid retroactive charges.

The Helena-West Helena City Council adopted an amendment to the city's 2024 water-and-sewer ordinance to change the effective date of the 2026 CPI adjustment to April 1, 2026.

Council members and staff spent more than an hour debating options after residents and councilors raised concerns about retroactive billing and affordability. Staff and legal advisers told the council the second portion of a previously adopted phased increase was legally scheduled to take effect in January 2026 unless the council amends the ordinance; the amendment on the table moved that effective date to April 1.

City and state officials on the record warned that the timing of the increase is tied to loan qualifications and potential loan forgiveness from the Arkansas Natural Resources Commission. Staff said failing to implement the rate increase as agreed could jeopardize access to roughly $11 million in project funding and could complicate compliance with a state Department of Health consent order requiring water‑system improvements.

Council members who opposed immediate implementation cited constituent complaints about higher bills, arguing a delay or repeal would protect households already facing high costs. Supporters said the smallest practical change would preserve the city's position for loan funding and avoid larger long‑term infrastructure failures.

After a motion to reconsider and further discussion, the council took a second, final vote and adopted the amendment setting the CPI adjustment to begin April 1, 2026. Staff said that if the council failed to act the utility would be required to apply the increase retroactively to January and issue catch‑up charges; by moving the effective date the council intended to make the change prospective on the May billing cycle.

The council asked finance staff to provide reports on court fees and water revenue, and legal staff to confirm billing mechanics and whether any retroactive calculation would be required. The city will notify customers about the timing of the change and any available payment-plan accommodations.