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Plano fire chief outlines station additions and staffing plan to sustain around-the-clock coverage
Summary
Plano's fire chief told the City Council that accreditation achievements, station additions and new staffing schedules are key to sustaining 24/7 coverage and to trimming response times, citing recent call-volume increases and an average response near five minutes 41 seconds.
Plano City Council heard a detailed presentation from the city's fire department on plans to broaden coverage and maintain response times as call volume grows.
The fire chief told council members the department holds multiple external accreditations and has seen a rise in annual call volume to roughly 35,400 calls in the most recent reporting year. The chief said the department's average response time is about five minutes and 41 seconds…
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