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Resident's complaint about Veterans Services referred to Veterans Services Board
Summary
During the Feb. 26 meeting, citizen Ben Gaff presented a complaint against Veterans Services. Commissioners said they lack authority over the Veterans Office and directed Gaff to the Veterans Services Board; staff invited him to attend that board's meeting to seek answers.
At 11:15 a.m. during the Feb. 26, 2026 Hancock County Commissioners meeting, resident Ben Gaff presented background and history of a complaint against Veterans Services.
Commissioner William Bateson told Gaff that the Board of County Commissioners does not have authority over the Veterans Office and that questions and answers must come from the Veterans Services Board. Cindy Land and Nicole Jenkins outlined options for obtaining the information Gaff sought and invited him to attend the Veterans Services Board meeting to present his concerns. The transcript records no formal action by the commissioners on the complaint.
The meeting record shows the matter was referred to the Veterans Services Board rather than handled by the Board of Commissioners. No resolution or binding county action addressing the complaint was recorded at the meeting.
