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Provo customer‑service staff demo SeeClickFix: map pins, registration options and 311 intake
Summary
Customer‑service presenters Lindsey Rasmussen and Britney Dansley demonstrated the SeeClickFix reporting app and web portal, explaining map pinning, registration and anonymous reporting, departmental assignment, and typical response timelines; QR codes and 311 outreach materials were distributed.
City customer‑service staff demonstrated SeeClickFix, the service‑request platform that Provo uses for nonemergency reports such as potholes, damaged signs, park strip trees and other infrastructure issues. Lindsey Rasmussen, training and quality coordinator, led the demo and emphasized the platform’s mapping, update notifications and multiple reporting pathways.
"It's how you report nonemergency cases,"…
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