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Staff highlights Yucaipa's digital Permit Exchange and customer supports
Summary
Associate Planner Maddie Jordan presented a two-year update on the city's Permit Exchange portal, describing a GIS-based permitting system that centralizes records, automates applicant notices, and reduces paper handling while preserving counter support for less-technical customers.
Associate Planner Maddie Jordan gave a detailed staff presentation on May 6 about Yucaipa's Permit Exchange portal, a GIS‑based digital permitting system the city launched in mid‑2024.
What staff said Jordan described the portal's shift away from a 20-year, Word-based case log to a centralized, location-based system that ties permits, plans, inspections and code cases to parcels. Staff emphasized three practical benefits: (1) automated, time-stamped applicant notifications…
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