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OHS credits partners for extended ice-storm sheltering; HMIS reports 3,986 encounters in January and 185 housed

Homelessness Planning Council Meetings · February 12, 2026
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Summary

OHS described an unprecedented extended cold-weather shelter response during an ice storm, thanked nonprofit and city partners, and HMIS staff said January data show 3,986 people encountered and 185 housed; OHS said it would cover credit monitoring for a recent HMIS data disclosure.

The Office of Homeless Services told the Homelessness Planning Council that Nashville ran an extended cold-weather shelter operation during a recent ice storm and thanked nonprofit partners, city departments and staff for the work that kept people safe.

"There was 13 days of 24 hours at 2 locations, which is unprecedented for this level of sheltering," OHS reported. The director praised Salvation Army, the Red Cross, MNPD, fire and OEM, and singled out shelter director Tatiana and OHS staff for sustained work during the storm.

OHS said it and ITS drafted a notification letter to HMIS users whose data were disclosed and that OHS will cover the cost of credit monitoring for affected individuals. OHS described plans for an after-action review and work to create more resiliency in the shelter system.

HMIS staff presented data highlights for January: 3,986 individuals experiencing homelessness were encountered in January; 185 people were moved into housing during the month. HMIS staff explained that the team is conducting extensive deduplication to avoid double-counting individuals who moved between shelter and unsheltered counts and said the team will integrate mission data that may raise totals once systems are integrated.

Members praised OHS and asked how to amplify shelter successes. Several called for bringing the shelter director to a future meeting for public recognition. OHS said a one-pager summarizing numbers and operations had been prepared and that staff capacity and FMLA leaves had limited outreach timelines, but more messaging will follow as staff return.

The council closed with reminders about the point-in-time count cleanup and upcoming committee meetings; HMIS staff said cleaned data will be submitted to HUD once reviewed.

The meeting adjourned with a reminder to members to arrive on time to secure quorum.