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Cass County 9‑1‑1 reports call volumes, staffing and a $9,002.72 carpeting quote under review
Summary
The county’s 9‑1‑1 supervisor reported April call volumes and said the center is fully staffed; the board reviewed competing carpet quotes and advised consulting county council before final approval of the $9,002.72 purchase.
Tara Smith (9‑1‑1) reported April activity to the commission, providing call and incident totals and staffing status, and raised a facilities purchase for the board’s attention.
Smith said the 9‑1‑1 center answered 1,195 emergency calls in April, handled 2,786 administrative calls and made 1,321 outbound calls; the center recorded 2,830 incidents. She told the board the 9‑1‑1 unit is fully staffed, no one is currently in training, and staff have returned from maternity leave. Smith also described how overtime shifts were broken down between overtime hours, part‑time coverage and times when management (Tasha or Smith) covered shifts.
On facilities, Smith said the 9‑1‑1 board had approved accepting the lower of two carpet quotes; she submitted a quote from Grama Bills for $9,002.72 and noted the board’s prior approval would be honored so long as the lower quote was used. A commissioner recommended consulting the county council before finalizing county expenditure, and staff said they will bring the figures to the council at its next meeting.
What’s next: county staff will present the carpeting/furniture figures to county council for review and finalize procurement after council consideration.
