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DHHS says backlog shrinking after state divestiture of county child‑welfare operations
Summary
A DHHS acting director reported the child‑welfare backlog fell to 315 cases and described hires, new supervisory schedules and contracting with vendor staff as the state temporarily administers Davidson County’s child‑welfare services.
The North Carolina Department of Health and Human Services, which is temporarily operating Davidson County’s child‑welfare services following state divestiture, told the Board of Commissioners on April 2 that the backlog of cases has declined and that staffing and process changes are underway.
Felissa Frell, who said she is acting as the county’s child‑welfare director for DHHS, gave the board updated case counts: a total backlog of 315 cases across both systems in use (98 in the Traverse system and 217 in…
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