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Commissioners ask for OurWay work session as contract strains ridership and grant schedule
Summary
Commissioners raised concerns about OurWay/AllPoints' responsiveness, declining service levels and looming grant deadlines; they requested a public work session with partner governments to review performance and redesign options before grant funding expires.
Commissioners said the county has experienced declining service from the OurWay transit route and suggested a joint work session with the other local governments and OurWay/AllPoints to review contract performance before federal or MMOF grant deadlines. The chair said she and staff have tried to engage the contractor and that "we are not getting the services that we are paying for, that the grant is paying for, and that the 3 local governments are paying for."
Board members noted service had decreased (for example, two trips into the county per weekday rather than the seven‑day schedule expected), vehicle maintenance issues and demand problems that have reduced ridership. Commissioners asked staff to convene a tri‑government work session before the grant expires so partners can consider a redesign or grant modification and determine whether continued subsidy is warranted.
Ending: Commissioners asked staff to schedule a multi‑jurisdictional work session to allow riders, AllPoints/OurWay and the three governments to discuss ridership, service design and grant timelines.
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