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Milford pushes marketing growth and new customer‑service hub; city touts large social‑media gains
Summary
City Manager Benjamin Gundersen highlighted a marketing push, a website redesign, a new one‑stop customer service station and a public information specialist; staff cited dramatic social‑media reach increases and link‑click growth.
City Manager Benjamin Gundersen and staff described expanded marketing and customer‑service efforts during Milford’s State of the City presentation, citing large increases in social‑media reach and new customer-facing services.
Gundersen said the city’s marketing program has substantially increased visibility, reporting that Milford’s channels reach an estimated 12 million people annually and that the last five months produced about 5.5 million impressions. He said…
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