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House adopts rideshare safety measure requiring recording controls, audits and human review
Summary
After committee debate and multiple amendments, the House passed HB14‑24, a package of safety and privacy rules for transportation network companies that adds legislative declarations, limits vendor access to rider/driver recordings and requires human review before certain driver deactivations.
The Colorado House passed House Bill 14‑24 on second reading May 8 after adopting a series of floor amendments that tightened privacy controls and clarified dispute‑resolution mechanisms for transportation network companies (TNCs).
Representative Froelich, the bill’s sponsor, said the measure responds to safety problems in rideshare platforms and reflects stakeholder discussions. "Rideshare companies have a safety problem," Froelich told the committee and the floor; supporters pressed that companies should protect riders without undermining the platforms’ availability.
Floor amendments offered by Representative Wilford and others added and clarified multiple provisions: a legislative declaration about large platform responsibilities (L13), rules about audio/video recording retention and access (L14, L21, L22), a requirement that drivers receive criminal‑history checks and be given certain information (L19), an arbitration‑related carve‑out (L20), and a requirement for meaningful human review before permanent driver deactivation (L20). Representative Wilford urged an I vote on the package, saying the revisions reflect continued stakeholder engagement and add protections such as encryption, short retention windows and limited purposes for recordings.
Privacy concerns were voiced on the floor: Representative Graf pressed for strict deletion schedules, access logging and limits on commercial use of recordings, asking members to consider the risks of recordings being reused or sold. “A recording should also be deleted within 72 hours,” Graf said, urging strict access controls and encryption.
The package passed as amended and was placed on the committee of the whole calendar for third‑reading final passage. Supporters said the bill balances privacy and safety, while opponents urged careful scrutiny of unintended effects on enforcement and platform operations.
Why it matters: HB14‑24 seeks to standardize safety practices and data governance for TNCs — a growing part of Colorado’s transportation network — by codifying record‑retention policies, human review before deactivation and stronger consumer transparency requirements. The measure will shape how drivers and riders are protected and how platform data can be used in investigations.
