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Vendor pitches VoIP replacement for county phones; commissioners take no action
Summary
A vendor representing Diverse proposed replacing the county's aging phone system with a VoIP package including desk phones, a mobile app that mirrors extensions, optional SMS messaging and paging; commissioners asked about paging, on-site response times and jail/sheriff integration and did not take action.
A vendor presentation to the Woods County commissioners on March 23 proposed replacing the county's existing phone network with a Voice over Internet Protocol system that would supply desk phones, a mobile app and unlimited technical support.
Grayson Bagby introduced the item and Josh Cochran, whom he identified as the owner of Diverse, walked commissioners through a proposal that would move calls onto the county data network. Cochran said the package includes desk sets, an app that mirrors a desk extension for off-site work and a suite of remote-management tools the vendor said would reduce finger-pointing about outages.
Why it matters: county phone reliability affects front-line services including the treasurer's office, the sheriff's office and the jail. Commissioners…
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